Empathy: Intangible yet Powerful

  Is learning tangible or intangible?슠 This question from a student in my museum learning class in India a few years ago brought me up short. Fortunaetly, my lack of a quick answer allowed for a great class discussion.슠 We finally came up with the idea that learning is intangible, but it can be measured–there…

The “Overlooked” Initiative: Lessons in Empathy from the New York Times

Yet who gets remembered and how inherently involves judgment. To look back at the obituary archives can, therefore, be a stark lesson in how society valued various achievements and achievers.   On March 8, 2018, the New York Times published a special Sunday supplement containing the photographs and beautifully written obituaries of some 15 accomplished…

We Can’t Outsource Empathy

Participants at Town Hall meeting held in August 2014 by Missouri History Museum soon after the shooting of Michael Brown in Ferguson, MO. 슠Photo: Emanuele Berry|St. Louis Public Radio   How many of you were aware that, earlier this year, the AAM (American Alliance of Museums) Board 슠published a new슠policy statement on diversity and inclusion?…

Can Museums Be Empathetic? Yes!

In a December 6, 2016 post Museum Geek blogger Suse Cairns asked this question: Can institutions be empathetic? My EM colleagues and I have been discussing the many thoughtful 슠questions Suse has raised. Following is our response. 슠We believe that it is possible for institutions such as museums to be empathetic, and below we outline…