We Can’t Outsource Empathy

Participants at Town Hall meeting held in August 2014 by Missouri History Museum soon after the shooting of Michael Brown in Ferguson, MO.  Photo: Emanuele Berry|St. Louis Public Radio   How many of you were aware that, earlier this year, the AAM (American Alliance of Museums) Board  published a new policy statement on diversity and inclusion?…

The Empathetic Museum: Help Widen the Conversation

Following up on  June 7 and June 29  posts on empathy in museums, six museum colleagues from a variety of areas in the field are proposing a session called “The Empathetic Museum”  for the  May 2014 American Alliance of Museums Conference in Seattle, WA.  I’m one of the panelists, so this is a shameless plea for…

The Empathetic Museum: Institutional Body Language

Since my last post, on the pop-up discussion about The Empathetic Museum at the American Alliance of Museums conference, Regan Forrest of the blog Interactivate has picked up on this theme and examined it from the perspective of interpretation and design. Her posts are well worth reading, and have generated more widespread discussion on this…

See You in Baltimore?

I’ll be at the annual conference of the American Alliance of Museums in Baltimore, MD from May 19 through 22.  If you are attending, please say hello, especially if we haven’t met before. If you are a regular reader of this blog you may be interested in a couple of sessions that I’ll be chairing:…

Meet a Museum Blogger

Dear readers, I’m working hard on an upcoming post, and it’s taking me more time than I anticipated to think this one through.  In the meantime, fellow blogger Jamie Glavic has begun a series called “Meet a Museum Blogger” on her Museum Minute blog.  She sent a variety of questions to answer, and uses these to create a…

Increasing Museum Transparency through Social Media at the Levine Museum

Recent posts on Museum Commons have addressed issues of museum empathy and  the use of social media to include the visitor voice.  In this connection the Education Department of the Levine Museum of the New South contacted me about a new summer program that is using social media to connect more closely with the Charlotte…

Seeing Myself Where I Didn’t Used to Be: A Reflection on Empathy in the Museum

(now the ears of my ears awake and now the eyes of my eyes are opened) –e. e. cummings Recently I have been attending an Episcopal church where there are both men and women priests.  This is a new experience for one who has spent a lifetime in a church that is inclusive in many…